Nosto's James White Talks John Lewis, Jacks' & Personalisation

In this edition of The DTC Podcast (formerly RetailTechReview), James White, head of UK & Ireland, Nosto, talks to RetailTechNews’ Lindsay Rowntree and Hugh Williams about John Lewis’ plummeting profits, Tesco’s new discount stores, and Amazon’s ad business, as it continues to take market share from the duopoly of Facebook and Google.